Terms and Cancellation Policy

Cancellation Policy

Cancellations made 7 days and less prior to arrival date will charge one night as cancellation fees. Cancellations due to no-show and erly departures will be charged a 100% cancellation fees. All policies and package details are subject to change without prior notice. All reservations must be guaranteed with a credit card at time of booking.

Confirmation and cancellation policy might be different in case of special offers or packages. In case different policies are applied they will be notified into the reservation.

No-Show and Early Departure:

In case of early check-out, the Hotel reserve the right to charge a penalty up to the total stay/the remaining nights. Cancellations due to no-show and early departures will be charged a 100% cancellation fees. All policies and package details are subject to change without prior notice.

For any cancellation or modification of your reservation, please email cenpines@thongsin.com for further assistance.